1. How do I place an order?

You can easily place an order through our website. Simply browse our selection of products, choose your items, apply any customization, and proceed to checkout. You will need to provide your shipping and payment details to complete your order.

2. What customization options are available for jerseys?

We offer a variety of customization options, including the choice of colors, numbers, and names. You can select your customization preferences directly on the product page of each jersey.

3. Can I return a customized jersey?

Customized jerseys are made to order and cannot be returned unless there is a defect in materials or craftsmanship. Please review your customization details carefully before ordering.

4. How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email. This number can be used to track your shipment through the carrier’s website.

5. What payment methods do you accept?

We mainly accept payments via PayPal.

6. Do you ship internationally?

Currently, we only ship within the United States.

7. What should I do if I receive a defective product?

If your order arrives defective or incorrect, please contact us immediately at service@athletictailor.com or call us at +852 57016988. We will address the issue promptly, including arranging for a replacement and covering any necessary shipping costs.

8. How do I contact customer service?

You can reach our customer service team via email at service@athletictailor.com or by phone at +852 57016988, Monday through Friday, from 9 AM to 5 PM EST.

9. What is your privacy policy?

We are dedicated to protecting your privacy. Information collected from our customers is only used to process and fulfill orders and is never shared with outside parties, except as necessary to complete those orders. Our full Privacy Policy is available on our website.

Contact Us

For more information or additional questions, contact us at:

• Email: service@athletictailor.com
• Phone: +852 57016988
• Address: UNIT 710,7/F.，KAM TEEM INDUSTRIAL BUILDING，135 CONNAUGHT ROAD WEST，SAI WAN HK

We appreciate your interest in AthleticTailor and are here to ensure you have a pleasant shopping experience with us.